Privacy Policy

Last updated: May 12, 2025

1. Introduction

Welcome to OctoBlank. We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you shop with us on [octoblank.com] (the “Site”).

By accessing or using our Site, you agree to the practices described in this Policy.

2. Information We Collect

When you interact with our e-commerce services, we collect the following types of information:

  • Account & Order Information

    • Name, email address, phone number

    • Billing and shipping addresses

    • Order history and preferences

  • Payment Information

    • Payment details are processed securely by trusted third-party providers (e.g., Stripe, PayPal, Shopify Payments).

    • We do not store your full payment card details.

  • Automatically Collected Data

    • IP address, browser type, device information, operating system

    • Browsing behavior, referring/exit pages, and time stamps

    • Cookies and tracking technologies (see Section 7)

3. How We Use Your Information

We use your information to:

  • Process and fulfill orders, including payment and delivery

  • Manage customer accounts and order history

  • Provide customer support and respond to inquiries

  • Send transactional emails (order confirmations, shipping updates)

  • Send promotional communications (if you opt in)

  • Improve our Site, services, and user experience

  • Detect and prevent fraud or misuse

4. Sharing Your Information

We only share personal data with:

  • Service Providers

    • Payment processors (for secure payments)

    • Shipping carriers and logistics partners

    • IT and hosting providers supporting our Site

  • Legal and Business Reasons

    • If required by law or governmental request

    • To enforce our Terms of Service

    • During business transfers (e.g., merger, acquisition, sale of assets)

We do not sell your personal information.

5. Your Rights & Choices

Depending on your location, you may have rights under applicable data protection laws (e.g., GDPR, CCPA), including:

  • Accessing, correcting, or deleting your personal data

  • Requesting a copy of your data

  • Opting out of marketing emails at any time (unsubscribe link in footer)

  • Managing cookies via your browser settings

To exercise your rights, contact us at:
📧 contact@octoblank.com

6. Data Retention & Security

  • We retain your personal data only as long as necessary for order processing, record-keeping, and legal compliance.

  • We use secure technologies (SSL encryption, firewalls, restricted access) to safeguard your information.

  • While we implement strong security, no method of transmission over the Internet is 100% secure.

7. Cookies & Tracking Technologies

Our Site uses cookies and similar tools to:

  • Remember your cart and login preferences

  • Track Site usage for analytics and improvements

  • Deliver personalized product recommendations and promotions

You may disable cookies in your browser, but some features may not function properly.

8. Children’s Privacy

Our Site is not directed at individuals under 18. We do not knowingly collect data from minors. If we become aware that a child has provided us personal data, we will promptly delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.”

10. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us at:

  • Email: contact@octoblank.com